(A)  Payment must be made in advance.

(B)  All items can be purchased using Paypal - Paypal account not required.

This is an extremelly easy and convenient way to pay for your items. To add items to your basket just click on the Add to Cart button for your item and it will be added automatically. You will then be given the option to carry on adding items, complete to the checkout procedure or cancel the order.

If you do not have a Paypal account please do not worry, credit card and debit cards can still be used through Paypals encrypted software for safe payment.

(C)  In some circumstances we will accept UK cheques.
If you would like to use this option then please DO NOT use the Add to Cart button but contact us on enquiries@hobbyquest.co.uk. Within in your email please list the item(s) that you wish to purchase and total price.
We will then contact you regarding availability and shipping costs.

(A)   DO NOT not use the basket to make your purchases, (as this is only for UK purchases) but send us an email with your order and address including the destination country to enquiries@hobbyquest.co.uk quoting any discount codes.

(B)  We can then send you a link to your online quote which will show the final price with postage costs and any discounts.

(C)  Payment can then be made by clicking on the Payment button on your online quote. All items are purchased using Paypal - Paypal account not required.

If you do not have a Paypal account please do not worry, credit card and debit cards can still be used through Paypals encrypted software for safe payment.

Delivery Charges.
(A) Any dates quoted for delivery of the Goods are approximate only and the Seller shall not be liable for any delay in delivery of the Goods howsoever caused. Time for delivery shall not be of the essence.

(B) Where the Goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by the Seller to deliver any one or more of the instalments in accordance with these Conditions or any claim by the Buyer in respect of any one or more instalments shall not entitle the Buyer to treat the Contract as a whole as repudiated.

(C) If the Buyer fails to take delivery of the Goods or fails to give the Seller adequate delivery instructions at the time stated for delivery then, without prejudice to any other right or remedy available to the Seller, the Seller may:-

(i)Store the Goods until actual delivery and charge the Buyer for the reasonable costs (including insurance) of storage: or (ii) sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the Buyer for the excess over the Contract price or charge the Buyer for any shortfall below the Contract price.

(A) Damage or Short Delivery - Damage and/or shortages must be noted on carriers delivery sheet immediately and notice in writing given to Seller within 3 days of receipt of goods. Non Delivery - Claims for non delivery must be made in writing to the Seller within 14 days of date of dispatch shown on invoice.

(B) Return of Goods: All goods to be returned must be authorised before return. No unauthorised returns will be accepted. All returned goods that are not faulty must be unused and returned in the original UNDAMAGED packaging or they will not be accepted for a credit.